Transparent Shipping and Refund Policies You Can Trust

Quality Assurance Program

Vaccines are packed with frozen ice packs, the same way veterinarians receive their vaccines. Vaccines are shipped on Monday through Thursday. Overnight delivery of vaccines is free when your vaccines total $250.00 or more. If the vaccine/product portion of your order is less than $250.00, add $24.50 to your order for all shipping charges. Vaccines only available for sale in the U.S.A. Outside the USA please contact Us. Shipping and delivery days are Monday through Friday. Bulky items may incur additional air charges. This is reflected in your freight total.

Our Returns Policy/Disclaimer

We have a limited returns policy. Only items that are unmarked, in the original package, unused, and in absolutely new condition are eligible for return. All packaging, manuals, warranty cards, etc. that were in the original package must be returned as well to receive credit. Used products are not returnable. Additionally, custom and special orders are not cancelable and are non-refundable. Drop ship orders (even if unused) may not be returnable or may be subject to a restocking fee. Shipping charges, prescription drugs, vaccines, saddles, ultrasound instruments, books, videos, CDs, DVDs, and software are not returnable or refundable.

Damaged Packages & “Shortages”

If you receive a damaged package, contact the delivery carrier immediately and save all packing material for their inspection. The delivery carrier will determine the next steps if the package is damaged. We are not responsible for packages damaged by the delivery carrier.

If you do not receive all of the products you ordered (a “shortage”), contact Safe Health Pharmacy immediately at +1 336 – 933 – 0139.

Damaged packages and shortages must be reported within 72 hours of the receipt of your order and and address will be given to resend the package.

Our Price Match Policy

Since 2018, Safe Health Pharmacy has been the dedicated source for all things horse, livestock and pet.

Providing an excellent customer experience remains our top priority. If you find an identical product advertised at a lower price at the time of your purchase, we will match that price. Shipping, freight or other fees may apply. Our Price Match Policy is subject to other terms and conditions in the Valley Vet Terms of Sale, including limitations on quantities and changes in the availability of products and services.

Prescription medications must be from a U.S.-based. Outside the USA contact us.

Exclusions apply, including:
Out of stock items
Bid and Auction Websites
Gift with purchase or free goods promotional offers
Clearance, closeout or short-dated discount pricing
Percentage or dollars off qualifying orders
Coupons or discounts associated with first-time or one-time use
Black Friday, Cyber Monday and Cyber Week offers
Products sold below our manufacturer-direct cost
When prohibited by manufacturer’s policy
When another discount(s) is already applied to purchase

To price match, please call +1 336 – 933 – 0139 or email info@ivermectinandfenben.com with details, including the competitor’s website you wish to match. Thank you for shopping with us!

Security

Safe Health Pharmacy understands your concerns over internet security. Because we share your concerns, we’ve worked hard to develop the best secure online ordering process we can provide – one that lets you shop and order with confidence. Our website uses security measures, including encryption and industry-standard website security monitoring, to protect your information. This gives us a high level of confidence in the security of our website.

Our Price Match Policy

Since 2018, Safe Health Pharmacy has been the dedicated source for all things horse, livestock and pet.

Providing an excellent customer experience remains our top priority. If you find an identical product advertised at a lower price at the time of your purchase, we will match that price. Shipping, freight or other fees may apply. Our Price Match Policy is subject to other terms and conditions in the Valley Vet Terms of Sale, including limitations on quantities and changes in the availability of products and services.

Prescription medications must be from a U.S.-based. Outside the USA contact us.

Exclusions apply, including:
Out of stock items
Bid and Auction Websites
Gift with purchase or free goods promotional offers
Clearance, closeout or short-dated discount pricing
Percentage or dollars off qualifying orders
Coupons or discounts associated with first-time or one-time use
Black Friday, Cyber Monday and Cyber Week offers
Products sold below our manufacturer-direct cost
When prohibited by manufacturer’s policy
When another discount(s) is already applied to purchase

To price match, please call +1 336 – 933 – 0139 or email info@ivermectinandfenben.com with details, including the competitor’s website you wish to match. Thank you for shopping with us!

Disclaimer

In conjunction with the terms of use, Safe Health Pharmacy disclaims any and all responsibility for errors in pricing, for the use or misuse of any product described on this website, and for any losses of any kind incurred through your use of products described on this website. Always refer to and follow the product description and label directions. Safe Health Pharmacy does not authorize anyone, including its agents or employees, to recommend any product sold by Safe Health Pharmacy for use in any manner other than according to the manufacturer’s current label directions. Safe Health Pharmacy is not responsible for delivery carrier errors or delays whether caused by the carrier, the weather, or any other reason. We reserve the right to limit quantities. Prices are subject to change without notice.

Contact Us

If you have any questions or comments regarding the shipping and refund policy not mentioned here, please email us at info@ivermectinandfenben.com.